Delivery costs are usually mentioned on the product page for the Global destinations.DELIVERY TIMES
Delivery times are estimated but usually take from 2 to 14 working days (depending on the dispatching country) thanks to the express delivery service. However, sometimes it can delay because of the Customs process (for international delivery) or transport delays which is usually reported in real-time.
If you have any queries about shipping please contact us: firstname.lastname@example.org or here
.DISPATCHING TERMSWe generally dispatch the product within 2-10 working days after receipt of payment depending on the exact products. In most cases, there are 2-5 working days for dispatch. If for some reason we are unable to dispatch the exact product you have ordered, do not worry, then we will write you directly in advance and refund the full sum paid for that item or offer you an alternative one.FOR INTERNATIONAL COLLECTORS: VAT, CUSTOMS DUTIES, COURIER FEES We advise you to check directly with customs duties in the country where any delivery address is located. It helps understand what duties or other charges may be imposed. You also can find approximate calculations for some countries we provided below.
Customs duty and import charges are often called government charges as they are imposed by the government in every country and are outside of our control.
Please, note, you are solely responsible for complying with any import laws and requirements which apply to the country where the delivery address is located. It means that in cases of international delivery in addition to the actual purchase price of the product and the delivery costs, you will be solely and fully responsible for any and all tax/duty costs, fees, liabilities, handling charges, additional insurance that may arise or apply to your order after the package will cross the border. Most duties will be applied when an item will cross the border or before the delivery date, so in most cases, you will be notified about it (if appropriate) by email or phone.
We are sorry, but at this time we aren't able to reimburse you for any local import taxes or duties since those are payable by the importer (ie. the customer or collector) and this is regulated by every single country law.
There is some information below which could be useful for you when you are buying art or arty interior product from the UK and other countries. Please, note, that this information is actually in October 2021 and could be changed later.
Basically, all import charges consist of three types: Import Duties, Import VAT, and Courier Fees.
You can check these costs in advance using an online calculator such as Simply Duty https://www.simplyduty.com/import-calculator/
, but, please keep in mind that these values are only estimated because the calculator’s estimate can apply a standard VAT rate instead of reduced VAT for art import and could do not include the individual admin/courier charges for preparing customs paperwork.FOR USA BASED COLLECTORS
Original works of art are duty-free. Usually, there are no import duties for art imported to the USA if the price is under $2500, but the oral declaration can be needed. Sculptures of any materials are also duty-free. If the item is valued over $2500 formal entry through a Customs Broker and ACE manifest is required. Personal importation can be done by an oral declaration at a Port of Entry. You can find more information here
.FOR EU-BASED COLLECTORS. AFTER BREXIT: BETWEEN THE UK AND EUIMPORT DUTY
Most goods imported between the EU and UK are “nil” rated for customs duties
.IMPORT VAT FOR EU-BASED and UK-BASED COLLECTORS
From 1 January 2021 you will be charged import VAT when goods are entering your country
. In the majority of EU countries, import of the original artwork is subject to a reduced VAT rate (not 20%, but 5,5%, 7%, or 10% for example).
Please, note, VAT rates do vary between the countries. Please also note that import VAT could be charged not only on the value of the artwork but also on the cost of shipping and insurance and on customs duty.Here
is updating information about reduced VAT rates for imports in EU countries. Also, find the reduced and standard VAT for art import to EU countries in the table below.